I admit it: I don't buy organic foods. I drive an SUV (a small one, but whatevs). I understand the importance, and I do what I can, but I'm not what you'd call a tree-hugger. But I was sitting in a meeting recently and said something that made me laugh, so I wrote it down … Continue reading Learning Hippie
Category: Learning & Development
Who uses music in training? (This girl!)
I think we can all agree that music is a powerful force. The right soundtrack can transform the mood of a room or event, engage the unengaged, move things along, or even slow down the pace. I like to kick off workshops and other training events with an upbeat playlist that helps people feel comfortable … Continue reading Who uses music in training? (This girl!)
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Onboarding Surveys Tell the Story
We live in a world of surveys. Please answer our customer satisfaction survey. Please rate your salesperson's performance. Please tell us about your experience. Please let us know how we can better meet your needs. Please! Please! Please! Organizations are going to extensive measures to capture "the voice of the customer" - ponying up discounts, … Continue reading Onboarding Surveys Tell the Story
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Work + Results + Fun = Large-Scale Learning Events
Usually, I write these posts at home in the evenings, but today I am writing this from the back of the room as I observe a session during a weeklong learning event at our company. Today is Day #3, so we're at the halfway point. Now, big meetings and events are nothing new...they happen at … Continue reading Work + Results + Fun = Large-Scale Learning Events
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Hierarchy of Needs: Onboarding Edition
Okay, so I'm a little deflated; maybe even ticked off. Yesterday, as I was getting ready to leave the office, I had this epiphany about Maslow's Hierarchy of Needs (for a quick refresher, look at this), and how it relates to a new employee's onboarding experience. You know, the moment where a brilliant idea just hits … Continue reading Hierarchy of Needs: Onboarding Edition
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Corporate Learning and the Stages of Grief
Ok, kids...pop quiz! Hands up if you can name the 5 stages of grief, according to the Kubler-Ross model. And....go: Anyone...? Anyone...? <crickets> I know, you're probably thinking of Ferris Bueller's Day Off right about now (I know I am), but stay with me. There really is a point. As with most changes, it takes time for … Continue reading Corporate Learning and the Stages of Grief
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Exit Interviews are Not Enough
I've got "legacy knowledge" on the brain these days. When a veteran employee leaves the company, how do we prevent his vault of knowledge from walking out the door as well? Most companies facilitate some sort of exit interview, to capture the employee feedback before they leave, but typically surface-level, "employee relations" information is what … Continue reading Exit Interviews are Not Enough
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Say what you mean, and mean what you say…
When my elementary school music teacher, Mrs. Weber, would get frustrated with our class, she would stand up from her piano bench, put her hands on her hips, and sternly say, "I said what I meant, and I meant what I said!!" (what she "said" usually involved telling us to sit down and shut up...ah, … Continue reading Say what you mean, and mean what you say…
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3 Reasons Why Taylor Swift Might Just Be a Training Prodigy
So, my 15 (in 24 days) year-old daughter absolutely LOVES Taylor Swift. According to her, Taylor Swift "always knows the right words to say." (Ah, teen angst.) Anyway, as I got thinking about the brand that is Taylor Swift, I noticed some interesting parallels between Ms. Swift and a successful learning and development professional... 1. Taylor Swift knows her … Continue reading 3 Reasons Why Taylor Swift Might Just Be a Training Prodigy
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