For about the 10,000th time in my career, I had a conversation with someone about Day One need-to-have content vs. nice-to-have content vs. there-is-absolutely-NO-need-for-new-employees-to-experience-this-on-their-first-day content. Even now, 20 years into my career, I find myself surprised at just how much content some (well-meaning) people feel is necessary to shove into one day. So today, we're … Continue reading Orientation Overhaul: Scheduling a realistic first day for new employees
A lot of my blog inspiration comes from casual observations as I'm out-and-about. Today's post comes from a brief conversation I overheard while waiting for an elevator, between an existing employee (Brendon) and a new employee: Brendon: Today was your first day, right? How did it go? I'm Brendon, I'm the Director of Client Experience. … Continue reading What are your existing employees telling your new employees?
It's human nature to have a deep-seeded desire to be needed. Wanted. Valued. In several talks and workshops, I've used Maslow's Hierarchy of Needs as an example of how we should be considering the needs of our new employees as we develop and implement onboarding strategies. Of course, it is critical to focus on the … Continue reading One sentence that will make new employees fall in love with your organization
I love Saturday Night Live. Clarification: I loved Saturday Night Live. Now that I'm on the downslope toward 40, I can rarely stay awake late enough to watch it anymore, so I'm afraid I'm not as familiar with the show as I used to be! Now, before I start panicking because my birthday is … Continue reading 3 Onboarding Lessons from SNL
Dear Hiring Manager, Monday morning, your new employee will be walking through the front door of your company, eager to begin his new job on your team. How much time have you invested in planning his onboarding? Yes, you. How much time have YOU spent planning his onboarding? Notice I didn't ask how much time … Continue reading An Open Letter to Hiring Managers