The easiest tweak you can make to your training and orientation programs…

How many of you put out candy for training attendees? I know we do at the day job...in fact, the photo above is a shot of my cart on a recent stock-up trip at my local Sam's Club. Even when the cost of doing business continues to soar, this is an expense that we have … Continue reading The easiest tweak you can make to your training and orientation programs…

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10 Things You Learned in Kindergarten That Will Make You a Better Facilitator

Do you remember the book, All I Really Need to Know I Learned in Kindergarten? Recently, I came across a copy of Robert Fulghum's inspirational collection of essays and remembered a high school teacher had a poster with excerpts from this book in her classroom. While I recall looking at the poster, and even reading … Continue reading 10 Things You Learned in Kindergarten That Will Make You a Better Facilitator

3 Facilitation Tips from Jimmy Fallon

Confession: I have been a little smitten with Jimmy Fallon for quite some time – since he was  a young SNL player, giggling uncontrollably during sketch after sketch. His easygoing, likeable style has kept me coming back, show after show. I was thrilled when he visited Indy for a week to host the Late Show when our … Continue reading 3 Facilitation Tips from Jimmy Fallon

3 Tips to Facilitate With Confidence (even when you’re not an expert)

Have you ever been asked (or instructed) to facilitate a training session, and you're NOT the expert in the room? I think we've all been there at one time or another. It's easy to let the nerves or negative self-talk take over - a little too easy, right? How do you project authority on the … Continue reading 3 Tips to Facilitate With Confidence (even when you’re not an expert)

3 Tips to Energize a Tired Training Session

Happy Holidays, all! Yes, it's been a moment since I've checked in - here, on Twitter, LinkedIn or even Facebook. The past few weeks have been a blur...wrapping up the year at the day job so I could take some long-awaited time off (!!!), enjoying some holiday time with family and making some exciting plans … Continue reading 3 Tips to Energize a Tired Training Session