Making an Emotional Connection to Your Learners

Last week, I was on a flight from Phoenix to Indianapolis. Seated directly behind me was a woman holding an adorable 6-month old baby boy. Seated directly across from me was a gentleman holding an adorable 6-month old baby girl. Twins. Many people would cringe at the thought of being seated by not one, but … Continue reading Making an Emotional Connection to Your Learners

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11 Adult Learner Turnoffs (AKA – don’t be THAT facilitator!)

Confession: Sometimes, I'm probably not the best participant in a training class. Not that I don’t WANT to participate or learn, but it’s just too easy for me to observe the facilitator and “compare notes”, rather than participate in what the group is doing. It's not always a bad thing, necessarily...typically, I learn something, take … Continue reading 11 Adult Learner Turnoffs (AKA – don’t be THAT facilitator!)