Tag: learning

Hierarchy of Needs: Onboarding Edition

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Okay, so I'm a little deflated;  maybe even ticked off.  Yesterday, as I was getting ready to leave the office, I had this epiphany about Maslow's Hierarchy of Needs (for a quick refresher, look at this), and how it relates to a new employee's onboarding experience.  You know, the moment where a brilliant idea just hits … Continue reading Hierarchy of Needs: Onboarding Edition

Corporate Learning and the Stages of Grief

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Ok, kids...pop quiz!  Hands up if you can name the 5 stages of grief, according to the Kubler-Ross model.  And....go: Anyone...?  Anyone...? <crickets> I know, you're probably thinking of Ferris Bueller's Day Off right about now (I know I am), but stay with me.  There really is a point. As with most changes, it takes time for … Continue reading Corporate Learning and the Stages of Grief

Exit Interviews are Not Enough

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I've got "legacy knowledge" on the brain these days. When a veteran employee leaves the company, how do we prevent his vault of knowledge from walking out the door as well?  Most companies facilitate some sort of exit interview, to capture the employee feedback before they leave, but typically surface-level, "employee relations" information is what … Continue reading Exit Interviews are Not Enough

Passing the Onboarding Torch

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When it comes to onboarding new employees in your organization, who is responsible for what?  There are typically several stakeholders who take part in the process, but sometimes those stakeholders aren't always on the same page.  In my last post, I challenged you to take action if you notice gaps.  Well, here is a little ammunition … Continue reading Passing the Onboarding Torch

Onboarding Utopia: Part Deux

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What do new employees truly learn on the first day at a new job?  This is a question I've been pondering for a few days now, since my post, One Step Closer to Onboarding Utopia.  Well, I've got some thoughts on the subject.  At a minimum, new employees need to understand three things by the time they leave at the … Continue reading Onboarding Utopia: Part Deux

Assume Nothing

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This afternoon, I went to my friendly neighborhood convenience store for some caffeinated refreshment (if you've checked out my About tab, you'll remember that I have a "wicked caffeine addiction").  While I was in the store, I overheard one of the two cashiers (loudly) remarking that she "didn't trust the guy at Pump 4."  She … Continue reading Assume Nothing

Say what you mean, and mean what you say…

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When my elementary school music teacher, Mrs. Weber, would get frustrated with our class, she would stand up from her piano bench, put her hands on her hips, and sternly say, "I said what I meant, and I meant what I said!!" (what she "said" usually involved telling us to sit down and shut up...ah, … Continue reading Say what you mean, and mean what you say…

3 Reasons Why Taylor Swift Might Just Be a Training Prodigy

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So, my 15 (in 24 days) year-old daughter absolutely LOVES Taylor Swift.  According to her, Taylor Swift "always knows the right words to say."  (Ah, teen angst.)  Anyway, as I got thinking about the brand that is Taylor Swift, I noticed some interesting parallels between Ms. Swift and a successful learning and development professional... 1. Taylor Swift knows her … Continue reading 3 Reasons Why Taylor Swift Might Just Be a Training Prodigy

One step closer to Onboarding Utopia…

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An area of workplace learning that has a dear place in my heart is onboarding.  As a young trainer, I cut my teeth leading round after round of New Hire Training.  My role has evolved over the years, yet I have always kept ties to this phase of the employment lifecycle, because it's such a … Continue reading One step closer to Onboarding Utopia…