Dear Hiring Manager, Monday morning, your new employee will be walking through the front door of your company, eager to begin his new job on your team. How much time have you invested in planning his onboarding? Yes, you. How much time have YOU spent planning his onboarding? Notice I didn't ask how much time … Continue reading An Open Letter to Hiring Managers
Tag: NEO
An Onboarding Parable
Once upon a time, many years ago, there was a girl named Susie. Susie was starting a new job. On Susie's first day, she had to wait in the lobby for about 15 minutes until someone took her to the basement (yeah, the basement). There, they had her clock in, and walk to a windowless, … Continue reading An Onboarding Parable
Onboarding Surveys Tell the Story
We live in a world of surveys. Please answer our customer satisfaction survey. Please rate your salesperson's performance. Please tell us about your experience. Please let us know how we can better meet your needs. Please! Please! Please! Organizations are going to extensive measures to capture "the voice of the customer" - ponying up discounts, … Continue reading Onboarding Surveys Tell the Story
20 Questions New Employees Should Be Asking Managers
You don't know what you don't know. It's as simple as that. I say this all the time when talking to hiring managers about bringing new employees on board. Seriously - All. The. Time. For a veteran manager, it's easy to take for granted the little things that just come with time. But for a … Continue reading 20 Questions New Employees Should Be Asking Managers
Hierarchy of Needs: Onboarding Edition
Okay, so I'm a little deflated; maybe even ticked off. Yesterday, as I was getting ready to leave the office, I had this epiphany about Maslow's Hierarchy of Needs (for a quick refresher, look at this), and how it relates to a new employee's onboarding experience. You know, the moment where a brilliant idea just hits … Continue reading Hierarchy of Needs: Onboarding Edition

