I recently read an article about - you guessed it - onboarding, and a statement stuck with me...the author was defining new employee orientation at a high level, and then went on to define onboarding. The author suggested that, "Onboarding is often described as 'orientation on steroids.'" This was unsettling to me in a few … Continue reading The important distinction between “orientation” and “onboarding”
Sometimes, it's the smallest things that get under a person's skin and drives. them. absolutely. crazy. For me, it's the term "new hire." Seems innocent, right? I'm sure about 99.2% of people in the free world wouldn't think twice about the expression, but it's one I simply cannot stand. In fact, I told my friend Brian the … Continue reading Onboarding Should be Relational, not Transactional
It's summer vacation for phase(two)learning! For the next two weeks, please enjoy this recap of favorite phase(two)learning blog posts! Look for fresh, new content in July! If you've been following this blog for long, you'll know that onboarding is a topic that I could talk about all day. A solid onboarding program can have a … Continue reading Top 10 Posts About Onboarding
Ah, Pinterest. The (addicting!) social media darling. This site has opened my eyes to everything from new recipes, to travel inspiration, to shoes and handbags (swoon!) and home decor ideas...and about 1001 other things. I even post links to this blog and other things that inspire me on a Pinterest board. Such fun! Pinterest is … Continue reading Pinterest for Onboarding: Part One
The Meet & Greet is a beloved component of many onboarding programs. I'm going out on a limb, however, and guess that many hiring managers love them for the wrong reasons. Let's ruffle some feathers: Reasons I Think (Some) Hiring Managers Love Meet & Greets: 1. They're pretty easy to coordinate. 2. Most of the … Continue reading The Art of the Meet & Greet
When people think of "onboarding", many people often think of "orientation". Even the most seasoned learning professionals are guilty of this! If you've read this earlier post, you'll remember that we explored this topic, but it bears further exploration... Orientation is part of onboarding, but not all onboarding is orientation! So, let's think beyond the … Continue reading 3 Questions Every New Manager Should Ask
Dear Hiring Manager, Monday morning, your new employee will be walking through the front door of your company, eager to begin his new job on your team. How much time have you invested in planning his onboarding? Yes, you. How much time have YOU spent planning his onboarding? Notice I didn't ask how much time … Continue reading An Open Letter to Hiring Managers
Once upon a time, many years ago, there was a girl named Susie. Susie was starting a new job. On Susie's first day, she had to wait in the lobby for about 15 minutes until someone took her to the basement (yeah, the basement). There, they had her clock in, and walk to a windowless, … Continue reading An Onboarding Parable
We live in a world of surveys. Please answer our customer satisfaction survey. Please rate your salesperson's performance. Please tell us about your experience. Please let us know how we can better meet your needs. Please! Please! Please! Organizations are going to extensive measures to capture "the voice of the customer" - ponying up discounts, … Continue reading Onboarding Surveys Tell the Story
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