A lesson I learned a long time ago is that Talent Development - or Training, L&D, or whatever we're calling ourselves these days - is a support department. We exist to help organizations operate with improved performance, more efficiency, safer conditions, better service...and countless other priorities, but these tangible examples are usually toward the top … Continue reading The spinach in your smoothie…
I recently read an article about - you guessed it - onboarding, and a statement stuck with me...the author was defining new employee orientation at a high level, and then went on to define onboarding. The author suggested that, "Onboarding is often described as 'orientation on steroids.'" This was unsettling to me in a few … Continue reading The important distinction between “orientation” and “onboarding”
I had a brief conversation with a consultant and business owner at a networking event a few months ago, where the topic drifted to the new employee experience. We were discussing a few general best practices and he probed why onboarding is the niche market I choose to serve in my consulting practice. Trying not … Continue reading Onboarding is not a “Nice-to-Have”
It's human nature to have a deep-seeded desire to be needed. Wanted. Valued. In several talks and workshops, I've used Maslow's Hierarchy of Needs as an example of how we should be considering the needs of our new employees as we develop and implement onboarding strategies. Of course, it is critical to focus on the … Continue reading One sentence that will make new employees fall in love with your organization
For several years now, I have had the (insanely fun) opportunity to consult with organizations and speak at conferences about the need for strategic, impactful onboarding and improving the new employee experience. I've had conversations over countless cups of coffee with HR leaders, training facilitators, talent development professionals and other industry friends about how … Continue reading 4 Tips for Increasing Authenticity in your Onboarding Program
Over the past few years, the Lean In movement has become a highly influential, inspirational voice for professional women around the world. As a professional female, I appreciate the message and encouragement. As the mother of a teenage son (today, at the time of this writing, is actually his 15th birthday!) and a college-aged daughter, I … Continue reading Why “Lean In” Made Me Step Back for a Moment
We all know the old saying, "If a tree falls in the forest but no one is there to hear it, does it make a sound?" Our onboarding programs are no different. If our data doesn't tell a story about our program's success, how much value is truly perceived? At the day job, I'm currently … Continue reading 5 Must-Capture Onboarding Metrics to Prove Your Value
Ah, c'est l'amour. For several years, countless tourists in love made a pilgrimage to the Pont des Arts bridge in Paris to pledge their undying devotion by attaching a padlock, a "love lock," to the metal grating on the bridge. So. Many. Locks. The love lock tradition has spread to a number of other cities … Continue reading When does onboarding become too much of a good thing?
During the interview and selection process, it can be easy for a hiring manager or company to forget that the new employee is interviewing the company, manager and team just as much as the company is looking for the best candidate for the job. Recruiters, HR leaders and managers spend so much time narrowing a … Continue reading Hiring Managers: These 5 Questions Are On Your New Employee’s Mind (so prepare for them!)
Sometimes, it's the smallest things that get under a person's skin and drives. them. absolutely. crazy. For me, it's the term "new hire." Seems innocent, right? I'm sure about 99.2% of people in the free world wouldn't think twice about the expression, but it's one I simply cannot stand. In fact, I told my friend Brian the … Continue reading Onboarding Should be Relational, not Transactional
phasetwolearning.com 