For about the 10,000th time in my career, I had a conversation with someone about Day One need-to-have content vs. nice-to-have content vs. there-is-absolutely-NO-need-for-new-employees-to-experience-this-on-their-first-day content. Even now, 20 years into my career, I find myself surprised at just how much content some (well-meaning) people feel is necessary to shove into one day. So today, we're … Continue reading Orientation Overhaul: Scheduling a realistic first day for new employees
I recently read an article about - you guessed it - onboarding, and a statement stuck with me...the author was defining new employee orientation at a high level, and then went on to define onboarding. The author suggested that, "Onboarding is often described as 'orientation on steroids.'" This was unsettling to me in a few … Continue reading The important distinction between “orientation” and “onboarding”
I grew up a couple of hours north of where I currently live. While my family doesn't live in that city anymore, I follow the local newspaper online to stay in the loop about current events in my old stomping grounds. Recently, I was talking with a friend about various teachers we remembered from our … Continue reading Onboarding Magic is in the Welcome
It's human nature to have a deep-seeded desire to be needed. Wanted. Valued. In several talks and workshops, I've used Maslow's Hierarchy of Needs as an example of how we should be considering the needs of our new employees as we develop and implement onboarding strategies. Of course, it is critical to focus on the … Continue reading One sentence that will make new employees fall in love with your organization
Another new year is upon us, friends! 365 blank calendar squares where we can make a difference, add value, build connections and drive results. The promise and possibility of that is motivating to me, despite years and years of abandoned new habits and rarely worn gym clothes, since I'm not much of a "resolution" kind … Continue reading 3 Foolproof Ways to Blow New Employees Away on their First Day
For several years now, I have had the (insanely fun) opportunity to consult with organizations and speak at conferences about the need for strategic, impactful onboarding and improving the new employee experience. I've had conversations over countless cups of coffee with HR leaders, training facilitators, talent development professionals and other industry friends about how … Continue reading 4 Tips for Increasing Authenticity in your Onboarding Program
We all know the old saying, "If a tree falls in the forest but no one is there to hear it, does it make a sound?" Our onboarding programs are no different. If our data doesn't tell a story about our program's success, how much value is truly perceived? At the day job, I'm currently … Continue reading 5 Must-Capture Onboarding Metrics to Prove Your Value
As far as headlines go, Prince's recent death is hardly breaking news at this point. Several weeks have now gone by since his untimely, tragic passing. Having grown up in the 1980s, Prince's music was the soundtrack of my youth. It was such a shock to learn that this original, talented individual is no longer … Continue reading Are we still onboarding like it’s 1999?
Ah, c'est l'amour. For several years, countless tourists in love made a pilgrimage to the Pont des Arts bridge in Paris to pledge their undying devotion by attaching a padlock, a "love lock," to the metal grating on the bridge. So. Many. Locks. The love lock tradition has spread to a number of other cities … Continue reading When does onboarding become too much of a good thing?
How many of you put out candy for training attendees? I know we do at the day job...in fact, the photo above is a shot of my cart on a recent stock-up trip at my local Sam's Club. Even when the cost of doing business continues to soar, this is an expense that we have … Continue reading The easiest tweak you can make to your training and orientation programs…