As far as headlines go, Prince’s recent death is hardly breaking news at this point. Several weeks have now gone by since his untimely, tragic passing. Having grown up in the 1980s, Prince’s music was the soundtrack of my youth. It was such a shock to learn that this original, talented individual is no longer with us.
Recently, I was walking through a used bookstore and came across this little gem:
I realize this hardly looks like a current resource, but I was intrigued and a little amused by my discovery of this relic. For $3.48, I was willing to find out if it was any good. SOLD.
What does this have to do with Prince? Well, let’s call this post a subtle nod to the Purple One himself. Based on this book, are there any recommended practices in this book that have stood the test of time? Is it all antiquated garbage?
Or are we still onboarding like it’s 1999?
Disclosure: This book was actually published in 1988….so here are a few little nuggets from a time somehwere between Raspberry Beret and Batdance:
Page 6: “All members of the new employee’s ‘team’ should be encouraged to attend Orientation. They should be coached to go out of their way to make the new hire feel welcome. Nothing is worse than an insincere gathering where ‘veterans’ talk with each other and exclude the newcomer.”
Verdict: Stands the test of time (well, pretty much).
Clearly, the importance of making a new employee feel welcome is not new. And yes, co-workers and other stakeholders should all be coached in the importance of the role they each play in onboarding a new employee. The biggest difference to note here is the feasibility for EVERYONE on a new employee’s team to attend Orientation. While that would be awesome, distributed, global workforce often prevent this from happening. Advice? Take advantage of technology to connect the dots between global, remote and office-based employees.
Sidenote: Obviously, I used a direct quote from the book…I never, ever refer to a new employee as a ‘new hire.’ You may have read my thoughts on the subject, but in case you haven’t…here you go.
Page 32: “One mistake is to avoid trying to cram everything the new employee needs to know into the first day. Schedule the orientation over several days. Give each employee enough time to assimilate new information in a way that is meaningful.”
Verdict: Stands the test of time.
Orientation, in itself, is an event. Onboarding is a process. While this book focused solely on “New Employee Orientation,” it goes without saying that Orientation is an essential piece of the Onboarding puzzle. And no, all of the necessary information should not be thrown at new employees on their first day. On Day #1, even the smartest, quickest-learning professional is just trying to remember everyone’s name and where to find the restroom. For your 21st century Orientation program, introduce tech tools and other self-directed resources where applicable to extend the learning and discovery beyond the walls of your training room. Establish an assertive, yet realistic pace that meets both learner and business needs.
Page 34: “As a supervisor, you are responsible for getting things started during Orientation. It is not the responsibility of a secretary or another employee to do your job. They may be involved, but the new employee should not be assigned to anyone until you have made the initial contact and established a plan for the day.”
Verdict: Mixed feelings.
Yes. The relationship with the hiring manager is the single most important relationship that a new employee needs to establish and develop when starting a new job. And yes, that hiring manager should take ownership of the process. But logistically, this should be a partnership between a variety of stakeholders who bring something important to the onboarding table: Human Resources, Recruiting, IT, Learning/Talent Development, Executives and a host of supporting players impact a new employee’s early experiences with an organization. Leverage the perspectives of your onboarding stakeholders to enhance your program.
In summary, the book was actually pretty good. More relevant than I anticipated, and it even had some handy checklists that could easily be updated and repurposed. Not a bad $3.48, if you ask me.
Thank goodness for modern practices and technology! We’re able to start with a solid foundation for creating a welcoming experience for new employees, like outlined in this book, and build upon it with all the resources and amenities we have at our fingertips today. We don’t need to onboard like it’s 1988 – or 1999 – or even 2006 anymore.
Your Turn: What longstanding onboarding practices and traditions have stood the test of time at your organization? Leave a comment and share!