A lot of my blog inspiration comes from casual observations as I'm out-and-about. Today's post comes from a brief conversation I overheard while waiting for an elevator, between an existing employee (Brendon) and a new employee: Brendon: Today was your first day, right? How did it go? I'm Brendon, I'm the Director of Client Experience. … Continue reading What are your existing employees telling your new employees?
Today alone, in my work email - not even counting messages received in my personal email - I received over 30 solicitation emails (only a few were from organizations I know/like/trust and opted into at some point), telling me how I can improve the results of my (insert program) or how I can maximize efficiency … Continue reading 3 make-or-break strategies for building a best-in-class onboarding experience
I love Saturday Night Live. Clarification: I loved Saturday Night Live. Now that I'm on the downslope toward 40, I can rarely stay awake late enough to watch it anymore, so I'm afraid I'm not as familiar with the show as I used to be! Now, before I start panicking because my birthday is … Continue reading 3 Onboarding Lessons from SNL
I had a conversation the other day about pre-boarding employees prior to their start date. A question was thrown back to me: How can we pre-board employees before we're able to give them access to proprietary systems and information? I love questions like that. Pre-boarding isn't new hire training, but it is a method of … Continue reading Pre-boarding? Non-Proprietary? No Problem!
Dear Hiring Manager, Monday morning, your new employee will be walking through the front door of your company, eager to begin his new job on your team. How much time have you invested in planning his onboarding? Yes, you. How much time have YOU spent planning his onboarding? Notice I didn't ask how much time … Continue reading An Open Letter to Hiring Managers