Have you ever been asked (or instructed) to facilitate a training session, and you're NOT the expert in the room? I think we've all been there at one time or another. It's easy to let the nerves or negative self-talk take over - a little too easy, right? How do you project authority on the … Continue reading 3 Tips to Facilitate With Confidence (even when you’re not an expert)
At the risk of sounding buzz-wordy, Twitter, for all intents and purposes, has been a game-changer. Think about it - 10 short years ago, what did you think a "tweet" was? Ah, 2004. It was a simpler time... Over the past few years, Twitter has become not only a household name, but it is a … Continue reading Facilitators: Know Thy Audience
Confession: I had a really, really hard time letting go of my Blackberry. There was something about those little keys that was oddly reliable and comforting. I started seeing many friends and co-workers jump on the iPhone bandwagon, and I just couldn't do it. The idea of texting and writing an email from a touch … Continue reading Me, myself, and iPhone
I love those AT&T commercials where the guy is hosting roundtable discussions with precocious kids. A recent one, pictured above, has a little boy talking about his new year "revolution". At the risk of sounding like a Sprint commercial with James Earl Jones and Malcom McDowell, that is "totes adorbs" (yes, I know I'm way … Continue reading A New Year…Revolution?
Happy Holidays, all! Yes, it's been a moment since I've checked in - here, on Twitter, LinkedIn or even Facebook. The past few weeks have been a blur...wrapping up the year at the day job so I could take some long-awaited time off (!!!), enjoying some holiday time with family and making some exciting plans … Continue reading 3 Tips to Energize a Tired Training Session
It's 7:15 a.m. Your training session is scheduled to begin at 8:00 a.m. You arrive in your training room; it is set up and seemingly ready to go. An amateur trainer might just fire up her laptop, assume everything is ready to roll, and kick back with a cup of coffee for the next 45 … Continue reading Before Your Training Session: 3 Simple Things to Remember
Several years ago, I participated in a train-the-trainer program to become certified to facilitate a sales training program for my then-day job. As we were mock-facilitating sections of the training, the leader was giving us feedback. She said to me, "I'll bet you were really good at speech class when you were in school." Well... … Continue reading 10 Tips for Facilitators (and why I hate public speaking)