For about the 10,000th time in my career, I had a conversation with someone about Day One need-to-have content vs. nice-to-have content vs. there-is-absolutely-NO-need-for-new-employees-to-experience-this-on-their-first-day content. Even now, 20 years into my career, I find myself surprised at just how much content some (well-meaning) people feel is necessary to shove into one day. So today, we're … Continue reading Orientation Overhaul: Scheduling a realistic first day for new employees
I recently read an article about - you guessed it - onboarding, and a statement stuck with me...the author was defining new employee orientation at a high level, and then went on to define onboarding. The author suggested that, "Onboarding is often described as 'orientation on steroids.'" This was unsettling to me in a few … Continue reading The important distinction between “orientation” and “onboarding”
Do you remember the old "You might be a redneck..." comedy bit from a few years back? It seems like you couldn't go anywhere without seeing a Jeff Foxworthy standup routine on television or seeing a book about it. Even though it's been several years since its peak, you still see those jokes bubble up … Continue reading Your onboarding strategy might need a reboot if….
I grew up a couple of hours north of where I currently live. While my family doesn't live in that city anymore, I follow the local newspaper online to stay in the loop about current events in my old stomping grounds. Recently, I was talking with a friend about various teachers we remembered from our … Continue reading Onboarding Magic is in the Welcome
A few weeks ago at the day job, I was meeting with a couple of people on my team, discussing two training programs that we are in the process of updating. One of the programs is part of our onboarding process; new employees participate in the program between 30-60 days post-hire. The team member who … Continue reading If you’re having trouble relating to new employees, do this…
A lot of my blog inspiration comes from casual observations as I'm out-and-about. Today's post comes from a brief conversation I overheard while waiting for an elevator, between an existing employee (Brendon) and a new employee: Brendon: Today was your first day, right? How did it go? I'm Brendon, I'm the Director of Client Experience. … Continue reading What are your existing employees telling your new employees?
I had a brief conversation with a consultant and business owner at a networking event a few months ago, where the topic drifted to the new employee experience. We were discussing a few general best practices and he probed why onboarding is the niche market I choose to serve in my consulting practice. Trying not … Continue reading Onboarding is not a “Nice-to-Have”