For about the 10,000th time in my career, I had a conversation with someone about Day One need-to-have content vs. nice-to-have content vs. there-is-absolutely-NO-need-for-new-employees-to-experience-this-on-their-first-day content. Even now, 20 years into my career, I find myself surprised at just how much content some (well-meaning) people feel is necessary to shove into one day. So today, we're … Continue reading Orientation Overhaul: Scheduling a realistic first day for new employees
I recently read an article about - you guessed it - onboarding, and a statement stuck with me...the author was defining new employee orientation at a high level, and then went on to define onboarding. The author suggested that, "Onboarding is often described as 'orientation on steroids.'" This was unsettling to me in a few … Continue reading The important distinction between “orientation” and “onboarding”
Do you remember the old "You might be a redneck..." comedy bit from a few years back? It seems like you couldn't go anywhere without seeing a Jeff Foxworthy standup routine on television or seeing a book about it. Even though it's been several years since its peak, you still see those jokes bubble up … Continue reading Your onboarding strategy might need a reboot if….
I grew up a couple of hours north of where I currently live. While my family doesn't live in that city anymore, I follow the local newspaper online to stay in the loop about current events in my old stomping grounds. Recently, I was talking with a friend about various teachers we remembered from our … Continue reading Onboarding Magic is in the Welcome
A lot of my blog inspiration comes from casual observations as I'm out-and-about. Today's post comes from a brief conversation I overheard while waiting for an elevator, between an existing employee (Brendon) and a new employee: Brendon: Today was your first day, right? How did it go? I'm Brendon, I'm the Director of Client Experience. … Continue reading What are your existing employees telling your new employees?
It's human nature to have a deep-seeded desire to be needed. Wanted. Valued. In several talks and workshops, I've used Maslow's Hierarchy of Needs as an example of how we should be considering the needs of our new employees as we develop and implement onboarding strategies. Of course, it is critical to focus on the … Continue reading One sentence that will make new employees fall in love with your organization
Another new year is upon us, friends! 365 blank calendar squares where we can make a difference, add value, build connections and drive results. The promise and possibility of that is motivating to me, despite years and years of abandoned new habits and rarely worn gym clothes, since I'm not much of a "resolution" kind … Continue reading 3 Foolproof Ways to Blow New Employees Away on their First Day