Picture this: A hiring manager is eager to fill a key role on his team, and finally finds the right candidate. An offer is made, and ultimately accepted.
(Cue the Hallelujah Chorus)
Been there, hiring managers?
As soon as that offer has been accepted, the clock is ticking. In many cases, you have about two weeks to prepare for the new employee’s arrival and craft an onboarding plan.
Yes, you. You have about two weeks, hiring manager. It’s not enough to simply plan for the new employee to attend New Employee Orientation through your trusty HR department. Oh, no. Hiring manager, you are the gateway to a positive, successful onboarding experience.
In addition to ensuring the new employee has a workstation and appropriate equipment, you should be considering the ways you will introduce your newest team member to the company, team and role. It is also up to you to begin building a solid relationship with this quazi-stranger, who will soon be an integral part of your team’s – and let’s face it, your – success.
One of my favorite ways to accomplish this is to get to know your new employee on a personal level. This isn’t rocket science! You are not hiring a robot – you are hiring a person. Learn about this person, and use what you learn to make the new employee’s first days with your team special. After all, his/her first impressions of your company (and YOU as the manager) will impact how motivated s/he is to learn, grow and stay with your organization long-term. After all, according to 2013 research by Aberdeen, as many as 90% of organizations believe new employees make their decision to stay within the first year. The foundation set by the hiring manager is a key component to this decision.
So, the question is: “How do I get to know my new employee before the first day?”
My advice: It’s all about the communication you extend during the preboarding period – typically that two-week span of time between the offer acceptance and the new employee’s first day.
A few thoughts:
1. Make a point to let the new employee know how excited you are that s/he will be joining your team.
Do this through an email, a phone call, or even a handwritten note via snail mail. It only takes a few moments and a small amount of effort, but the genuine, warm feeling the new employee will receive is undeniable. Make him/her excited for Day One!
2. Craft a plan for the first 1-2 weeks….and share it ahead of time.
Schedule a team lunch. Connect the new employee with key individuals s/he will be working with for informal meet-and-greet sessions. Do an office “drive-by” to make introductions to people who sit nearby. Schedule plenty of time with YOU to discuss the role, the onboarding plan, to set goals and establish expectations. Sharing this ahead of time helps relieve new-job jitters…s/he can relax, knowing you have it all under control.
3. Learn about the fun stuff.
Send an email, letting the new employee you have a very important task for him/her to complete ASAP. Attach a questionnaire for the new employee to complete, telling you about his/her favorite things.
Guess what? I’ve created one for you! Click on the image below to download!
It’s not enough to just have him/her share his favorite things with you….USE the information you gather to:
4. Make the first day special.
Have a fresh bouquet of her favorite flowers waiting on her desk. Fill a candy jar with his favorites. Treat him to lunch at his favorite restaurant. Show up with her favorite Starbucks order. Determine what works best for your style, your team and culture, and go for it!
Make that new employee ridiculously excited to work on YOUR team. Be the manager you’d like to work for!
Your turn: Managers, how do you start building a relationship with your newest employees as they join your team? Share your ideas in the comments below!
Know of a hiring manager who could benefit from these tips? Be kind and share it!
So, what’s this BIG NEWS we keep talking about?
On November 1st, registration will be LIVE for a new public workshop!
Orientation Overhaul: Re-imagining the New Employee Experience in your Organization
Seating will be limited for this interactive, roll-up-your-sleeves session, so stay tuned for more details in just a few days! Join the mailing list and be among the first to know!
Just can’t wait? Send an email to learn more!