Facilitators: Know Thy Audience

At the risk of sounding buzz-wordy, Twitter, for all intents and purposes, has been a game-changer. Think about it - 10 short years ago, what did you think a "tweet" was? Ah, 2004. It was a simpler time... Over the past few years, Twitter has become not only a household name, but it is a … Continue reading Facilitators: Know Thy Audience

Improving Training Programs with Feedback

As learning professionals (or whatever hat we might be wearing at any given moment), it is our responsibility to assess a learning need and provide a solution. And, tipping my cap to my passionate learning cohorts around the world, I'd say we do a fine job. But, you know what? We don't always have the … Continue reading Improving Training Programs with Feedback