For about the 10,000th time in my career, I had a conversation with someone about Day One need-to-have content vs. nice-to-have content vs. there-is-absolutely-NO-need-for-new-employees-to-experience-this-on-their-first-day content. Even now, 20 years into my career, I find myself surprised at just how much content some (well-meaning) people feel is necessary to shove into one day. So today, we're … Continue reading Orientation Overhaul: Scheduling a realistic first day for new employees
I recently read an article about - you guessed it - onboarding, and a statement stuck with me...the author was defining new employee orientation at a high level, and then went on to define onboarding. The author suggested that, "Onboarding is often described as 'orientation on steroids.'" This was unsettling to me in a few … Continue reading The important distinction between “orientation” and “onboarding”
A lot of my blog inspiration comes from casual observations as I'm out-and-about. Today's post comes from a brief conversation I overheard while waiting for an elevator, between an existing employee (Brendon) and a new employee: Brendon: Today was your first day, right? How did it go? I'm Brendon, I'm the Director of Client Experience. … Continue reading What are your existing employees telling your new employees?
Another new year is upon us, friends! 365 blank calendar squares where we can make a difference, add value, build connections and drive results. The promise and possibility of that is motivating to me, despite years and years of abandoned new habits and rarely worn gym clothes, since I'm not much of a "resolution" kind … Continue reading 3 Foolproof Ways to Blow New Employees Away on their First Day
Over the past few years, the Lean In movement has become a highly influential, inspirational voice for professional women around the world. As a professional female, I appreciate the message and encouragement. As the mother of a teenage son (today, at the time of this writing, is actually his 15th birthday!) and a college-aged daughter, I … Continue reading Why “Lean In” Made Me Step Back for a Moment
As far as headlines go, Prince's recent death is hardly breaking news at this point. Several weeks have now gone by since his untimely, tragic passing. Having grown up in the 1980s, Prince's music was the soundtrack of my youth. It was such a shock to learn that this original, talented individual is no longer … Continue reading Are we still onboarding like it’s 1999?
Ah, c'est l'amour. For several years, countless tourists in love made a pilgrimage to the Pont des Arts bridge in Paris to pledge their undying devotion by attaching a padlock, a "love lock," to the metal grating on the bridge. So. Many. Locks. The love lock tradition has spread to a number of other cities … Continue reading When does onboarding become too much of a good thing?
How many of you put out candy for training attendees? I know we do at the day job...in fact, the photo above is a shot of my cart on a recent stock-up trip at my local Sam's Club. Even when the cost of doing business continues to soar, this is an expense that we have … Continue reading The easiest tweak you can make to your training and orientation programs…
We've been hinting around at a big announcement for the past few weeks, and here it is! By popular demand, we are excited to announce the newest public workshop offering from phase(two)learning! Join us March 9-10, 2015 for Orientation Overhaul: Re-imagining the New Employee Experience in your Organization! New Employee Orientation is often a … Continue reading ANNOUNCEMENT: Does Your New Employee Orientation Program Need an Overhaul?
Yesterday, I was asked this question: "In your opinion, what is the most important part of onboarding?" Naturally, I had an opinion, and I wanted to explore the topic further here. My answer to the question - the most important part of onboarding (in my opinion) is connecting the new employee to the organization. Notice … Continue reading In My Opinion, The Most Important Part of Onboarding is…