Heading to #ATD2016 this month?

2016-ATD-International-Conference-and-Expo

It’s May – are you heading to Denver for ATD’s International Conference & Expo (ICE) this month? I am – and I couldn’t be more excited! ICE is the biggest event of the year for L&D folks, and I’m ready to absorb every possible idea or nugget of wisdom along with 10,000+ of my fellow colleagues. Plus, I’m on the docket to present this year, which is such a tremendous privilege. 

I'm-speaking-at-ATD-ICE-2016

If this is your first time attending ICE, you should know that this is not an event you just show up at, sans-plan. With so many session options, it’s important to map out some options ahead of time. I’ve been working on my game plan for the past few days. While it is definitely subject to change, here are a few of the sessions I’m considering:

Sunday, May 22

8:00 a.m. – 12:00 p.m. – Chapter Leader Breakfast, Chapter Leader Day

1:30 p.m. – 2:30 p.m. – (SU205) Flip & Drip Approach to Leadership Development: Accelerating Learning Transfer

3:00 p.m. – 4:00 p.m. – (SU314) The LeaderShift: How to Engage & Develop the Next Generation of Leaders

4:30 p.m. – 5:30 p.m. – (SU408) Keys to a (Really) Successful New Supervisor Training Program

Evening – ATD-Central Indiana Member Meetup!

Monday, May 23

8:00 a.m. – 9:30 a.m. – (General Session) Leaders Eat Last: Why Some Teams Come Together and Others Don’t

2:00 p.m. – 3:00 p.m. Chapter Leader Power Hour

3:00 p.m. – 4:00 p.m. – (M212) Cracking the Code for Kirkpatrick Levels 3 & 4

4:30 p.m. – 5:30 p.m. – (M3318) Creating and Launching Sales Onboarding in 90 Days or Less 

Evening – TBD

Tuesday, May 24

1:00 p.m. – 2:00 p.m – (TU200) Redefining the Future of L&D with 70-20-10 and Beyond 

4:30 p.m. – 5:30 p.m. – (TU416) 70-20-10 Onboarding: How to Engage, Empower & Develop New Employees (My session – join me!)

Evening – TBD

Wednesday, May 25

10:00 a.m. – 11:15 a.m. – (W201) Keeping Learning Alive Through Social Media & Learning Communities

1:30 p.m. – 2:30 p.m. – (W304) Ending the ROI Void: What You Should Measure Come Monday

There are still several open spots on my agenda…this is why careful planning is necessary! There are so many intriguing sessions being offered, it’s tough to play the Sophie’s Choice game to decide which to attend. I’ll be narrowing the list over the next week or so, but I still fully expect to call a few audibles here and there.

First time at ICE?

Fear not! The conference website has a handy session planning tool that will let you review the session lineup and bookmark your favorites. Some folks in the L&D blogging community have also shared their own tips for a successful ICE experience. Here’s a great one by JD Dillon – 5 Tips for Making the Most of #ATD2016. He’s also shared his #ATD2016 schedule – check it out!

Will I see you there?

What’s on your must-see list while at ICE? Share your can’t-miss sessions in the comments below! 

Looking for some good conversation while you’re in Denver? Let’s catch up and talk shop over a cup of coffee! Drop me a note – let’s meet up!

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The easiest tweak you can make to your training and orientation programs…

stocking-up-on-classroom-candy
How many of you put out candy for training attendees? I know we do at the day job…in fact, the photo above is a shot of my cart on a recent stock-up trip at my local Sam’s Club. Even when the cost of doing business continues to soar, this is an expense that we have curbed, yet kept.

Why?

Because people like candy.

Before the workplace health and wellness fans start to worry, we also provide fresh fruit and some considerably less-exciting snacks like granola bars and trail mix.

Until I attended a recent conference, however, I didn’t give much thought to the bowl of candy that graces our training tables. Then, a tiny little tweak transformed a simple snack into a learning tool.

I promise you now, whether you are a long-time phase(two)learning follower or this is the first post you’ve read, this is worth the price of admission. Which, frankly, is free…so what a deal, amiright?

Check this out:

tech-tip-on-candy-wrapper

Whoa! Mind. Blown.

How simple is this? All that is needed is candy or snacks, a package of printable adhesive labels and some tips or ideas to share to your participants.

Granted, I’m sure I’m not the first person to “discover” this little nugget, but in over 20 years of teaching and facilitation, somehow it’s new to me. Regardless, it got me thinking….how else could we use this easy tip in training or Orientation programs? Here are 8 beyond-simple ideas:

  1. Provide the URL for your organization’s intranet, wiki, or other learning sites.
  2. Share the Twitter handles for influential, must-follow people in your organization or industry.
  3. Post can’t-miss dates – like when your benefit paperwork is due.
  4. Distribute your company’s IT Help Desk email or phone number.
  5. Share interesting trivia about your organization’s history. (Bonus: Have participants piece together the trivia into a timeline!)
  6. Introduce your company’s mission or purpose statement. 
  7. Solicit simple, one-sentence quotes from other employees – tips on how to be successful at your organization
  8. Share “Fact or Fiction” statements about your industry, organization, products/services, etc. Have participants stick (literally!) the wrappers under one of two columns on a flip chart (“fact” or “fiction”). As the candy is consumed throughout training, the columns will grow. On the last day of training, see how accurate everyone’s guesses are!

Honestly, I could probably come up with a dozen other ideas…there are so many creative possibilities for this one!

Your turn: Have you used this type of interactive element in your training sessions? What tips have you communicated? And most importantly, what is the must-have candy in YOUR candy bowl?

What To Do With Those 2014 Professional Development Budget Dollars?

spend-those-2014-professional-development-budget-dollars

Believe it or not, 2014 is quickly coming to an end. It doesn’t seem possible, does it?

If you’re like many L&D leaders, now is the time you’re looking at your annual department budget, and quickly trying to spend some of your allocated dollars, so you don’t have to hear this:

“If you didn’t need the money in 2014, we’re not going to approve it in 2015.”

Been there, done that? I know I have!

So, if you’re looking for an affordable professional development opportunity for you or someone on your team, why not consider registering for the newest interactive workshop experience from phase(two)learning?

Orientation Overhaul: Re-imagining the New Employee Experience in your Organization

By popular demand, phase(two)learning is partnering with Brian Washburn, Managing Director with Endurance Learning and the voice of the popular Train Like a Champion blog, this 2-day workshop will provide participants with the opportunity to:

  • Identify the strengths and weaknesses in the design and delivery of your current New Employee Orientation program
  • Define success for your New Employee Orientation program
  • Identify the essential stakeholders across your organization who should be involved in your New Employee Orientation program
  • Incorporate strategies into your Orientation program proven to increase engagement and to make sure your new employees “get it”
  • Compare and contrast what you’re currently doing with successful practices from industry-leading organizations featured in a panel discussion
  • Differentiate between must-have and nice-to-have elements in your New Employee Orientation program
  • Use concepts learned in this workshop to immediately implement changes to your current Orientation materials in a unique Design Lab session

Is re-imagining your New Employee Orientation program on your 2015 agenda? Start planning now by registering for this session, and take advantage of early bird rates!

And just for you, Phase(Two)Nation…

Use promo code FRIEND to save an additional $200 on your registration (even with the discounted group rate)!

Seating is limited for this roll-up-your-sleeves event, so reserve your spot now!

Got questions? Check out the FAQ on the registration page, or send an email today to learn more.

 

Know of someone who plans to re-imagine their New Employee Orientation program in 2015? Be kind and share this post!

Phase(Two)Learning Encore: Assume Nothing

phase(two)learning is taking a week off…so for today’s post, please enjoy this encore of a favorite phase(two)learning post from 2012. See you next week!

dont-assume

This afternoon, I went to my friendly neighborhood convenience store for some caffeinated refreshment (if you’ve checked out my About tab, you’ll remember that I have a “wicked caffeine addiction”).  While I was in the store, I overheard one of the two cashiers (loudly) remarking that she “didn’t trust the guy at Pump 4.”  She was making a rather large spectacle about how people who drive that kind of vehicle (a white Jeep Cherokee) and wear camouflage are just the type that might drive off without paying for their gas.  Not exactly sure about her logic, and I was insulted FOR this guy, but intrigued nonetheless.  I couldn’t help but wonder if she knew the guy, or if he was a repeat offender.  I slowly milled around the store, getting my drink, and meandered to the cashier so I could see if this guy would come in to pay for his gas.  Of course, I really had no doubt, but I was even more curious to see how the cashier would treat the guy when he came in.

Fast-forward about 2 minutes:  The guy DID come in, of course.  And he promptly greeted the cashier with a friendly voice, paid for his gas, bought a lottery ticket, wished her a good afternoon, and left.  Hmmm.  I wanted to express my disappointment in her behavior – from both a customer service perspective and a DECENT HUMAN BEING perspective.  But I didn’t…I just paid for my drink and left.  It did get me thinking about how similar attitudes can plague a veteran trainer:

Check out the rest of the post

 

Would your network appreciate this post? Be kind and share it!

 

Early bird registration is OPEN!

Join phase(two)learning for a two-day, interactive workshop: Orientation Overhaul: Re-Imagining the New Employee Experience in Your Organization! Learn more and register today – space is limited!

Interesting Things I Learned from DevLearn 2014

good-ideas-spread

Last week, there was a pretty large Learning Technology conference taking place in fabulous Las Vegas – DevLearn, hosted by eLearning Guild. Were you there?

I took away some good nuggets of information from this conference…I’m summarizing three of those nuggets, courtesy of some interesting people I know through Twitter:

 

1. Agile project management/development – Many Learning professionals are ditching traditional content development and project management methods in favor of Agile. I’ve been reading a lot about this lately, so I thought this post was an interesting, easy-to-implement strategy based on Agile methodology:

devlearn-tweet-1

 

 

2. Work smarter, not harder – A great part about conferences is walking away with poignant, shareable words of wisdom from passionate, like-minded professionals. This one resonated with me…why do we make things more complicated than they need to be?

devlearn-tweet-2

 

 

3. Naturally, the humor – First of all, can I get an amen for this particular slide?  When you get a group of L&D geeks in a room (brick-and-mortar or virtual), there will be war stories. There will be a splash of snark. There will be jokes. And, in Devlearn’s case, a breakout session with content created entirely from memes. (nicely done, @LnDDave – and thanks to @tracy_parish for sharing the tweet)

devlearn-tweet-3

 

 

So, here’s a little confession: I wasn’t there. You read that correctly – I did not attend DevLearn. Yet I feel like I learned several things. How? It’s all about the backchannel, baby. I saved the #devlearn hashtag as a stream in Hootsuite so I could follow along throughout the conference. I actually felt like I attended sessions along with a number of good people who faithfully tweeted interesting points throughout the conference. So, to all of you who contributed to the DevLearn Twitter stream, I thank you for providing such interesting commentary! (Bonus: Since I wasn’t in Vegas for the conference, I didn’t lose any money at the roulette table!)

I’ve mentioned before that people in our industry are often like the “cobbler’s children who have no shoes” when it comes to professional development. We spend our days creating an environment for others in our organizations to learn, collaborate and grow….but when it comes down to brass tacks, we sometimes neglect our own interests and development goals. Following an event’s Twitter stream (“backchannel”) or joining a Twitter chat can be a wonderful (not to mention, free) way to reap many of the benefits of networking and social collaboration, without the travel expense or time away from the office.

If you’re unable to attend a conference or event, check out their website – you will often see the official event hashtag prominently posted. Follow it – it’s the next best thing to being there!

For regular interaction, Twitter chats are a great way to connect with others. Here are a few active chats for Learning and Talent Development professionals to check out:

#lrnchat

#chat2lrn

#tchat

 

Your turn: What is your take on event hashtags? Do you follow/contribute to the backchannel at conferences? Use the comments to share your thoughts!

 

Would your network enjoy this post? Be kind and share it!

 

Early bird registration is OPEN for the newest phase(two)learning workshop!

Looking to give your New Employee Orientation program an overhaul? Join us March 9-10 for Orientation Overhaul: Re-imagining the New Employee Experience in your Organization – if you are responsible for creating or delivering content to new employees, this session is for you!

Click here to learn more

ANNOUNCEMENT: Does Your New Employee Orientation Program Need an Overhaul?

Orientation Overhaul Logo JPEG format cropped

 

We’ve been hinting around at a big announcement for the past few weeks, and here it is!  By popular demand, we are excited to announce the newest public workshop offering from phase(two)learning!

Join us March 9-10, 2015 for Orientation Overhaul: Re-imagining the New Employee Experience in your Organization!

New Employee Orientation is often a lackluster rite of passage for new employees – consisting of little more than paperwork, policies and procedures. Unfortunately, many programs fail to grasp this unique opportunity to connect with their newest associates, harness their natural new-employee excitement and ignite their passion for your organization…which fuels employee engagement, learning and long-term retention.

So, let’s give it an overhaul! By the end of this workshop, you will be able to:

  • Identify the strengths and weaknesses in the design and delivery of your current New Employee Orientation program
  • Define success for your New Employee Orientation program
  • Identify the essential stakeholders across your organization who should be involved in your New Employee Orientation program
  • Incorporate strategies into your Orientation program proven to increase engagement and to make sure your new employees “get it”
  • Compare and contrast what you’re currently doing with successful practices from industry-leading organizations with an inspiring Onboarding Luminary discussion panel
  • Differentiate between must-have and nice-to-have elements in your New Employee Orientation program
  • Use concepts learned in this workshop to immediately implement changes to your current Orientation materials in our unique Design Lab session

Who should attend?

  • HR & Talent Acquisition leaders who are responsible for their organization’s New Employee Orientation program
  • Learning & Talent Development professionals who are involved in developing or delivering New Employee Orientation content
Learn more and register here

If your New Employee Orientation could use a reboot – we can assure you, this session is for you. And trust us, it will not be a passive, boring, lecture-laden session…this will be an intensive, roll-up-your-sleeves opportunity to immediately work on your own Orientation materials. The workshop will conclude with a unique Design Lab, which will allow you to take advantage of ideas from other participants, as well as receiving coaching and feedback from your facilitators to begin your own overhaul before you leave – and before you get distracted back in the office!

Seating is limited…reserve your spot today!

Yes, I keep saying “we” – so, who’s helping me with this?

This workshop is a joint venture between myself and Brian Washburn, the voice of the popular Train Like a Champion blog. Brian has been working in instructional design and workshop facilitation for over 16 years. He is the co-founder and managing director of Endurance Learning, an organization whose vision is for every presentation to be engaging and lead to change. Brian has worked with organizations across North and South America, Asia and Africa in order to help improve the engagement and interactivity of their training programs. He has served as the national training director of the National Court Appointed Special Advocate Association (CASA) and the Global Learning & Development manager for SightLife, the world’s largest eye bank. In 2011, Brian was named a Top Young Trainer by Training Magazine in recognition of his contributions to the training field before the age of 40. You can read more about his philosophy on training design and delivery at his blog, and you can connect with him on Twitter at @flipchartguy.

 

Register NOW to reserve your seat and take advantage of Early Bird savings! 

Use up those 2014 training budget dollars, or start making plans for 2015 by registering today! You’ll save $100 per person, or even more if you take advantage of the group discount or table sponsor opportunity. Check out the registration page to learn more.

 

Here’s what we need from you, Phase(Two)Nation:

  • Please take a look at the registration page and consider attending the workshop on March 9-10, 2015
  • Share this post with colleagues and friends who are involved with their organization’s New Employee Orientation program
  • Join the phase(two)learning email list so you are in the loop about other upcoming events and updates!

Subscribe to receive email updates from phase(two)learning

 

Got any questions about this event? Reach out to Michelle anytime to learn more.

Hiring Manager Tip: Start Building a Relationship Before the New Employee’s First Day

we're-glad-you're-here

Picture this: A hiring manager is eager to fill a key role on his team, and finally finds the right candidate. An offer is made, and ultimately accepted.

(Cue the Hallelujah Chorus)

Been there, hiring managers?

As soon as that offer has been accepted, the clock is ticking. In many cases, you have about two weeks to prepare for the new employee’s arrival and craft an onboarding plan.

Yes, you. You have about two weeks, hiring manager. It’s not enough to simply plan for the new employee to attend New Employee Orientation through your trusty HR department. Oh, no. Hiring manager, you are the gateway to a positive, successful onboarding experience. 

In addition to ensuring the new employee has a workstation and appropriate equipment, you should be considering the ways you will introduce your newest team member to the company, team and role. It is also up to you to begin building a solid relationship with this quazi-stranger, who will soon be an integral part of your team’s – and let’s face it, your – success.

One of my favorite ways to accomplish this is to get to know your new employee on a personal level. This isn’t rocket science! You are not hiring a robot – you are hiring a person. Learn about this person, and use what you learn to make the new employee’s first days with your team special. After all, his/her first impressions of your company (and YOU as the manager) will impact how motivated s/he is to learn, grow and stay with your organization long-term. After all, according to 2013 research by Aberdeen, as many as 90% of organizations believe new employees make their decision to stay within the first year. The foundation set by the hiring manager is a key component to this decision.

So, the question is: “How do I get to know my new employee before the first day?”

My advice: It’s all about the communication you extend during the preboarding period – typically that two-week span of time between the offer acceptance and the new employee’s first day.

A few thoughts:

1. Make a point to let the new employee know how excited you are that s/he will be joining your team. 

Do this through an email, a phone call, or even a handwritten note via snail mail. It only takes a few moments and a small amount of effort, but the genuine, warm feeling the new employee will receive is undeniable. Make him/her excited for Day One!

2. Craft a plan for the first 1-2 weeks….and share it ahead of time.

Schedule a team lunch. Connect the new employee with key individuals s/he will be working with for informal meet-and-greet sessions. Do an office “drive-by” to make introductions to people who sit nearby. Schedule plenty of time with YOU to discuss the role, the onboarding plan, to set goals and establish expectations. Sharing this ahead of time helps relieve new-job jitters…s/he can relax, knowing you have it all under control.

3. Learn about the fun stuff.

Send an email, letting the new employee you have a very important task for him/her to complete ASAP. Attach a questionnaire for the new employee to complete, telling you about his/her favorite things.

Guess what? I’ve created one for you! Click on the image below to download!

these-are-a-few-of-your-favorite-things

 

It’s not enough to just have him/her share his favorite things with you….USE the information you gather to:

4. Make the first day special.

Have a fresh bouquet of her favorite flowers waiting on her desk. Fill a candy jar with his favorites. Treat him to lunch at his favorite restaurant. Show up with her favorite Starbucks order. Determine what works best for your style, your team and culture, and go for it!

Make that new employee ridiculously excited to work on YOUR team. Be the manager you’d like to work for!

 

Your turn: Managers, how do you start building a relationship with your newest employees as they join your team? Share your ideas in the comments below!

 

Know of a hiring manager who could benefit from these tips? Be kind and share it!

 


 

So, what’s this BIG NEWS we keep talking about?

On November 1st, registration will be LIVE for a new public workshop!

Orientation Overhaul: Re-imagining the New Employee Experience in your Organization

Seating will be limited for this interactive, roll-up-your-sleeves session, so stay tuned for more details in just a few days! Join the mailing list and be among the first to know!

Subscribe to receive email updates from phase(two)learning

Just can’t wait? Send an email to learn more!